Shipping policy

Shipping Policy

Effective Date: 19 October 2026

Store Name: Klyvora
Website: https://klyvora.in.net
Email: klyvorashop760@gmail.com

1. Order Processing Time

At Klyvora, we aim to process and dispatch orders as quickly as possible.

  • Orders are generally processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays may be processed on the next business day.

  • Order processing may take longer during sales, promotional events, or periods of high order volume.

Customers will receive order confirmation details after placing an order.

2. Shipping and Delivery Time

After dispatch, estimated delivery times are as follows:

  • Metro Cities: 3–7 business days

  • Other Cities and Towns: 4–9 business days

  • Remote Locations: 5–12 business days

Delivery timelines are estimates and may vary depending on the delivery location, courier partner, weather conditions, public holidays, and other unforeseen circumstances.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Shipping fees may vary based on the delivery location, order value, package weight, and applicable promotional offers.

Any free-shipping offer will be subject to the conditions displayed on the website at the time of purchase.

4. Order Tracking

Once your order has been dispatched, tracking details may be shared through email, SMS, WhatsApp, or another available communication channel.

Customers can use the provided tracking information to check shipment progress.

Tracking updates may take some time to appear after dispatch.

5. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information, including their name, phone number, postal code, and delivery address.

If you notice an error in your shipping address, contact us as soon as possible at klyvorashop760@gmail.com.

Address changes may not be possible after the order has been dispatched.

6. Delayed or Lost Shipments

Although we work with shipping partners to deliver orders within the estimated timeframe, occasional delays may occur.

If your order has not arrived within the expected delivery window, please contact us with your order number.

We will review the shipment status and coordinate with the relevant courier partner where necessary.

If a shipment is confirmed lost, we will work with the customer to determine an appropriate resolution in accordance with applicable law.

7. Failed Delivery Attempts

Delivery may fail if the customer is unavailable, the address is incomplete, or the courier partner cannot contact the recipient.

Customers should ensure that their phone number is reachable and that the delivery address is accurate.

If an order is returned to us after unsuccessful delivery attempts, please contact our support team to discuss the available options.

Additional shipping charges, if applicable, will be communicated before any re-shipment and will be handled in accordance with applicable law.

8. Damaged Packages or Incorrect Products

If you receive a visibly damaged package or an incorrect product, please contact us as soon as possible, preferably within 48 hours of delivery.

Please provide:

  • Your order number.

  • A description of the issue.

  • Clear photographs or videos of the package and product, where relevant.

We will review your request and assist with the applicable return, replacement, or refund process.

9. Cash on Delivery

Cash on Delivery (COD) may be available for selected products and delivery locations.

Availability, applicable charges, and payment conditions will be displayed at checkout where this option is offered.

COD orders may be subject to order verification before dispatch.

10. Contact Information

For shipping-related questions, delivery updates, or assistance with an order, contact us at:

Store Name: Klyvora
Website: https://klyvora.in.net
Email: klyvorashop760@gmail.com

Please include your order number when contacting our support team so we can assist you efficiently.

11. Policy Updates

Klyvora may update this Shipping Policy from time to time. Any revisions will be published on this page with an updated effective date.

This policy does not limit any rights or remedies available to consumers under applicable law.

Last Updated: 19 October 2026