Return & Refund Policy

Website: https://klyvora.in.net
Email: klyvorashop760@gmail.com

At Klyvora, we strive to provide our customers with a smooth and satisfying shopping experience. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

Customers may request a return if the product received is damaged, defective, incorrect, or significantly different from the product description.

To be eligible for a return:

• The product must be unused and in its original condition.

• The product should be returned with its original packaging, tags, and accessories, wherever applicable.

• A return request must be submitted within 7 days of delivery.

• Customers may be required to provide photographs or videos of the product to help us verify the issue.

Certain products may not be eligible for return due to hygiene, safety, or other applicable restrictions. Any such exclusions will be communicated where applicable.

2. Non-Returnable Items

Returns may not be accepted for:

• Products damaged due to misuse or improper handling by the customer.

• Products that have been used, washed, altered, or damaged after delivery.

• Items specifically marked as non-returnable on the product page, where legally permitted.

This does not affect any consumer rights available under applicable law.

3. Refund Policy

Refunds may be provided for eligible returns, defective products, incorrect items, or orders cancelled in accordance with this policy.

Once the returned product or claim has been inspected and approved, the refund will be initiated to the original payment method, wherever possible.

Refund processing times may vary depending on the payment provider and the customer's bank. Customers will be notified once the refund has been initiated.

Shipping charges, if any, may be non-refundable unless the return results from an error attributable to Klyvora or otherwise required by applicable law.

4. Order Cancellation

Customers may request cancellation before the order has been shipped by contacting us at klyvorashop760@gmail.com.

Once an order has been shipped, cancellation may not be possible. Eligible cancellation refunds will be processed after approval.

5. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please include:

• Your order number.

• A description of the issue.

• Clear photographs or videos showing the product and the packaging, where relevant.

Our team will review the request and communicate the available resolution, which may include a replacement, return, or refund, as applicable.

6. Return Shipping

For approved returns, our support team will provide instructions regarding the return process.

Where a return is required because Klyvora sent an incorrect, damaged, or defective product, return shipping arrangements or costs will be handled in accordance with our instructions and applicable law.

For other approved returns, shipping costs may be the customer's responsibility, where applicable and disclosed.

7. Refund Timeline

After a refund is approved, the time taken for the amount to reflect in your account depends on your original payment method, bank, and payment provider.

If you have not received your refund within the communicated timeframe, please contact us with your order details.

8. Contact Us

For return, refund, or cancellation requests, please contact:

Store Name: Klyvora
Email: klyvorashop760@gmail.com
Website: https://klyvora.in.net

Please provide your order number and registered contact details so that we can assist you efficiently.

9. Policy Updates

Klyvora reserves the right to update this policy when necessary. Changes will be published on this page and will apply subject to applicable law and any rights already accrued to customers.

Last Updated: 19 October 2026